Published on October 11, 2020
Updated on September 9, 2024

In 2021, La Poste became the first public company to adopt the status of Mission Company.  This is a legal framework introduced by the PACTE Act. The law provides for the setting of one or more precise and verifiable social and environmental objectives that the company must pursue in the course of its business.

La Poste has made four social commitments that are central to its business model and its strategic plan "La Poste 2030, committed to you": contributing to regional development and cohesion, fostering social inclusion, promoting ethical, inclusive and frugal digital technology, and working to accelerate the ecological transition for all.

La Poste group is responsible and committed to serving all its stakeholders (citizens, businesses, associations, local authorities, etc.) and aims to have a positive impact on society as a whole.

La Poste group's commitments and actions have earned it some of the best extra-financial ratings in the world.

Contributing to regional development and cohesion

Supporting the development of local economic players, strengthening local presence and access to services, cooperating with local players to encourage social innovation, etc.

La Poste is committed to fostering social cohesion and revitalising local life throughout the country, and is developing a range of services that are adapted to local needs, accessible, appropriate, complementary and scalable. 

Through Alliance Dynamique, La Poste group is committed to working alongside players in the social economy to serve local communities.

Through its activities, La Poste supports more than 444,000 jobs in France

Promoting social inclusion

Combating financial insecurity, promoting health, well-being and ageing well at home, supporting young people and promoting the inclusion of disabled people.

As the second largest employer in France after the State, La Poste group is committed to stable, long-term employment for all its employees.

The group is developing solutions adapted to older and younger populations, such as local services operated by postmen and women and digital mediation services in post offices.

Through Alliance Dynamique, partners, associations and start-ups are supporting the Group in the development of a socially responsible economy in France. Through La Banque Postale, the Group works to help people in financial difficulty by providing them with appropriate products and services.

Promoting social inclusion

Promoting ethical, inclusive and frugal digital technology

Promoting an inclusive digital world, offering a digital world of 'trust', committing to a positive social impact of digital technology

La Poste group has developed an ethical vision of digital technology, which is reflected in its Data and AI Charters. They guarantee customers responsible and secure management of their data, intended exclusively to serve their interests.

As a player in digital inclusion, La Poste is developing digital applications and services for senior citizens and people with disabilities.

In addition, as digital has an impact on the planet, La Poste group is implementing a structured approach to reduce the environmental footprint of its information and communication systems.

Working to accelerate the ecological transition for all

Combating global warming, preserving air quality and co-constructing a sustainable city, becoming a leading player in the rational management of resources, working to safeguard biodiversity.

Since 2013, La Poste group has been implementing a systemic policy aimed at reducing its greenhouse gas (GHG) emissions.

To meet the challenges of sustainable cities and combat atmospheric pollutants at a local level, the Group is focusing on environmentally-friendly forms of transport and more efficient engines.

Aware of the challenges posed by the erosion of resources in all its operating and business areas, La Poste group has published a circular economy policy for 2019.

And since 2021, the group has had a biodiversity policy to integrate the challenges of preserving ecosystems and living organisms into all its environmental considerations.

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