At the Breteuil post office in Oise, the customer service representative works alone and restrictions on carrying loads prevent her from handling heavy packages. The installation of a scale and a parcel pass where the customer can drop off their parcel themselves allowed them to keep their job.
An autistic postal worker, in the process of losing their job, took a training course in computer development with the help of Hipip in (i.e. a structure specialized in supporting autistic people with Asperger's syndrome). He regained his self-confidence and joined the IT department where everyone praises his remarkable performance.
There is a lot of noise on the parcel platform in Le Rheu (Ille-et-Vilaine) and yet a deaf postal worker has found his place. Digital tablets have been configured and adapted to allow him to exchange with his colleagues and to work independently and safely. Now that he is comfortable in his position, he is considering becoming a team leader.